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How To Direct Customers to their Stripe Billing Portal

Allow customers to manage their subscriptions on your site by directing them to their Stripe Billing Portal.


1. Activate a customer portal link

On the customer portal configuration page, click Activate link in the Ways to get started section.


2. Configure the portal

Go to the customer portal configuration page and select your configuration options. Learn more about configuration options.


3. Share the portal login link

Add the link you activated to your site, or send it directly to your customers. They can log in to the portal with their email address and a one-time passcode.


4. Prefill customer email (optional)

You can use a prefilled_email URL parameter in your login link URL to streamline the login process.


You must encode their email, which is usually as simple as replacing the @ sign with %40.


For example, jenny@example.com would be:

https://billing.stripe.com/p/login/test_4gw6oJchs69w47e7ss?prefilled_email=jenny%40example.com

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